Our Virtual Dental Receptionist Services
Appointment Scheduling & Management
We handle all aspects of your appointment scheduling, from scheduling to booking confirmations. Our team uses your preferred practice management software (e.g. OpenDental, EagleSoft, Dentrix) to ensure that your schedule runs smoothly, reducing cancellations and no-shows.
Patient Communication & Follow-ups
We manage patient inquiries through phone, email, or live chat, ensuring timely responses and clear communication. We also handle follow-ups for post-treatment care, ensuring your patients feel supported and valued.
Insurance Verification & Billing Assistance
Let us handle insurance verification, so your patients are always informed about their coverage before their appointments. We also assist with billing inquiries, helping you manage patient accounts more efficiently.
Call Handling & Patient Inquiries
Our virtual receptionists manage incoming calls, ensuring that every patient gets the information they need, whether it's about services, appointment availability, or insurance. We answer calls promptly and professionally, ensuring that no call goes unanswered.
Patient Recall & Reminder Services
We help you stay connected with your patients by managing recall lists and sending appointment reminders. Whether it’s via phone calls, texts, or emails, we ensure patients are reminded of their upcoming appointments and due for checkups.
Front Office Administrative Support
From patient records management to handling referral documents, our team provides comprehensive administrative support. We help you maintain an organized and efficient front office, even when we’re working remotely.
ABOUT US
​Welcome to Receptiv, where we specialize in providing virtual dental receptionist services that ensure your practice runs smoothly and efficiently. Our team is dedicated to supporting dental offices by handling calls, scheduling appointments, managing billing, and assisting with administrative tasks—all remotely. With us, you get the same professionalism and expertise of an in-house receptionist, without the added cost and overhead.
Our
Mission
At Receptiv, our mission is to revolutionize dental office management with remote reception services. We want to empower dental professionals to focus on what they do best—providing excellent patient care—while we take care of the front-office responsibilities. We strive to be an extension of your practice, ensuring that your patients receive the best service at all times.
Why Choose Us?
We understand the unique needs of dental practices. With the combined experience of 40+ years in the dental industry, our virtual receptionists are expertly trained to handle everything from patient scheduling to billing, with a warm and professional approach. Our goal is to create a seamless experience for your patients, ensuring they feel valued from the moment they contact your office.